- FAQ -
WHERE ARE THE PRODUCTS MADE?
All the items are handmade in the Netherlands.
DO YOU USE 100% LEATHER?
Yes, every item is 100% made from baby safe vegetable tanned an toxic free leather.
WHAT SIZE SHOULD I ORDER?
The best way is to measure your little ones feet and determine their size using our size chart.
ARE MOCCASSINS SUITABLE FOR WALKERS?
Yes, soft soled shoes are one of the best choices for walkers. Our 100% leather shoes are soft and comfortable for babies feet, yet durable enough to withstand everyday wear and tear.
DO YOU SHIP INTERNATIONAL?
Yes, we ship worldwide. International shipping is a flat rate of €9,00 worldwide. International orders can take up to 10 workingdays to arrive once shipped.
DO YOU OFFER EXCHANGES/REFUNDS?
We are more than happy to exchange/refund unworn and undamaged items. Please email us at firstname.lastname@example.org
MY ORDER HAS NOT ARRIVED, WHAT SHOULD I DO NOW?
Please send us an email.
WHERE CAN I GO WITH MY COMPLAINT?
Always right here with us. We love to hear from you, and sort things out.
STILL NEED HELP?
Is your question not listed? Contact us.